Customer information
FAQ
Is TRISTA BEAUTY a B2B platform?
Yes. TRISTA BEAUTY is designed for business customers, including retailers, e-commerce businesses, resellers, and other professional buyers.
What products do you offer?
TRISTA BEAUTY offers a broad selection of perfumes, cosmetics and beauty products for professional buyers. Our product range and availability are regularly updated on the platform.
How often is your product range updated?
Our product range is updated on a weekly basis, reflecting our current selection and availability.
Do I need a business account to order?
Yes. Once your business registration has been approved and you are logged in, you can access our wholesale pricing, browse the available product range, check current availability and place orders directly through the platform.
How can I access your wholesale prices?
Wholesale prices are available to registered and approved business customers after logging in to their account.
How do I place an order?
Once logged in to your approved business account, you can select the products and quantities you need and place your order directly through the platform.
What is the minimum order value?
The minimum order value is EUR 300.
What payment methods do you accept?
Payments are made by bank transfer.
Which countries do you deliver to?
We deliver to business customers across Europe. Shipping options, costs and delivery times vary depending on the destination and shipment size.
How are shipping costs calculated?
Shipping costs depend on the destination, shipment type and weight. Please refer to our Delivery Information for the applicable shipping rates by zone.
Where are your warehousing and fulfilment operations located?
Our warehousing and fulfilment operations are in Sint Philipsland, the Netherlands, where orders are prepared for dispatch.
What are your dispatch and delivery times?
Dispatch and delivery times depend on the destination, order size and selected transport service. Same-day dispatch may be possible depending on order timing and processing requirements. For smaller shipments, particularly within Zone 1, transit times can be as short as 1–2 business days.
Where is TRISTA BEAUTY registered?
TRISTA BEAUTY is operated by TRISTA BEAUTY LTD., a company registered in Bulgaria, European Union.
Company Registration No.: 202885107
VAT ID: BG202885107